American Express is hiring Analyst-Data Analytics

The role sits within the FP&I (Field Performance & Insights)  team, the wider AS&I (Analytics Strategy & Insights) team is specifically responsible for a wide range of functions including performance reporting and providing analytics and insights to drive the performance of the ICS organization.

This FP&I Business Analyst role reports to the Manager of FCS and EMEA AD Function. They will be someone with strong quantitative, analytical, and data-modelling skills, who will create and refine methodologies / models / processes for target-setting & performance reviews, and investigation & resolution of issues affecting the timely and accurate delivery of the above. The candidate should be able to effectively communicate often complex ideas to audiences who have different levels of seniority and expertise, and whose first language may not be English. 

In order to fulfil duties, the Business Analyst will work closely with Account manager in the Field, Business Planners and technology support groups, as well as Finance and Risk. At times the volume of work can be very high and the time limits very tight, so the analyst should be capable of staying calm and positive, and producing accurate work while under pressure.

Responsibilities include (but are not limited to):

• Manage the relationship with the field account managers
• Ownership of managing queries reported by account managers related to targets and tracking of their performance and scorecards. The analyst takes the lead in issue resolution, sourcing input as required from other FP&I team-members, technology support groups and the Field.
• Project Management – Creation / Enhancement of methodologies, models and templates to help senior leaders set annual targets for the Field and to make recommendations on individual scorecard goal ratings (both at mid-year and year-end).
• Consolidate disparate data sets across multiple markets, to form useful information
• Bring insight through interpreting business performance trends through the provision of meaningful data and analytics

Minimum Qualifications

 Required skills:

• Proactive approach, willingness and ability to innovate to deliver new insights, new tools and process efficiencies
• Ability to build a strong internal network and deliver at the highest level
• Strong communication skills, with the ability to create clear and compelling presentations to senior leadership
• Commercial awareness, with a good understanding of business needs, levers, concerns, and trends
• Excellent time management skills, above all having demonstrated focus and success at meeting time limits, and ability to work under pressure
• Strong financial and analytical skills, with the ability to manage, manipulate and analyse complex data
• Advanced MS Excel and intermediate SQL essential, Tableau and BI beneficial
• Complex problem-solving skills, with regards to identifying and diagnosing data issues when they arise
• Good eye for detail
• A capable team player but able to work independently and on own initiative
• Degree level education or equivalent

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

[job url =”https://aexp.eightfold.ai/careers/job/23732829″]